Shipping policy
Shipping Policy
Last Updated: 26 September 2026
At Chottobazar, we offer flexible shipping options designed to provide affordable standard delivery and faster express delivery across India.
1. Shipping Options & Charges
Shipping charges and delivery timelines are based on your order value and the shipping method selected.
| Order Value | Shipping Method | Shipping Charge | Estimated Delivery |
|---|---|---|---|
| Below ₹99 | Standard Shipping | Applicable shipping charge | 5–6 business days |
| ₹99 – ₹998 | Standard Shipping | FREE | 5–6 business days |
| ₹99 – ₹998 | Express Shipping | ₹89 | 1–3 business days |
| ₹999 and above | Express Shipping | FREE | 1–3 business days |
FREE Standard Shipping — ₹99+
Orders of ₹99 or more qualify for FREE Standard Shipping, with an estimated delivery time of 5–6 business days.
Express Shipping — ₹89
For orders between ₹99 and ₹998, customers can choose Express Shipping for ₹89, with an estimated delivery time of 1–3 business days.
FREE Express Shipping — ₹999+
Orders of ₹999 or more automatically qualify for FREE Express Shipping, with an estimated delivery time of 1–3 business days.
2. Order Processing
Orders are processed after successful payment confirmation or confirmation of a valid Cash on Delivery order.
Because our products may be customized and printed specifically for each customer, additional production time may be required before dispatch.
The estimated delivery period begins after the order has been dispatched.
3. Delivery Time
The delivery timelines mentioned above are estimated business-day timelines and may vary depending on the delivery location and courier service.
Delivery may take longer due to:
- Courier or logistics delays
- Public holidays
- Weather conditions
- Remote or difficult-to-service locations
- Incorrect or incomplete address details
- Transportation disruptions
- Other circumstances beyond our reasonable control
4. Shipping Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/Flat number
- Street/Locality
- City
- State
- PIN code
- Valid mobile number
Chottobazar is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
5. Tracking
Once your order has been dispatched, tracking information may be provided through the applicable shipping partner.
Customers can use the tracking information to monitor the shipment status.
6. Failed Delivery
If delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to the courier, the shipping partner may make additional delivery attempts according to its policies.
Additional shipping charges may apply if an order needs to be re-shipped due to an incorrect address or customer-related delivery failure.
7. Damaged Package
If your package appears damaged at the time of delivery, please record a clear and continuous unboxing video while opening the package.
The video should clearly show:
- The sealed package
- Shipping label
- Opening of the package
- The complete product received
For damaged, defective, or incorrect-product claims, please contact us within 48 hours of delivery.
Please refer to our Refund & Replacement Policy for complete details.
8. Order Changes
Please contact us as soon as possible if you need to change your delivery address.
Once an order has entered the printing, production, or shipping process, an address change may not be possible.
9. Contact Us
For questions regarding shipping, delivery, tracking, or an undelivered order, please contact us with your Order ID.
Chottobazar
India
Email: sales@chottobazar.in
WhatsApp: +91 7890466221